Frequently Asked Questions
Everything you need to know about our exquisite jewelry collections.
What materials are used in your jewelry pieces?
Our collections are crafted using high-quality materials including 14k and 18k gold, sterling silver, and ethically sourced gemstones. Each product page provides detailed specifications regarding the metals and stones used.
How should I care for and clean my jewelry?
To maintain brilliance, avoid contact with perfumes, lotions, and harsh chemicals. Store your pieces in a cool, dry place, and clean them gently with a soft microfiber cloth or a specialized jewelry cleaning solution.
Do you offer international shipping?
Yes, Jewelry Brands Shop ships worldwide. Shipping costs and delivery times vary by location, but most international orders arrive within 7-14 business days via our secure courier partners.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces and earrings are final sale due to hygiene and personalization reasons.
How do I determine my correct ring size?
We provide a comprehensive Ring Size Guide on our website to help you find the perfect fit. If you are between sizes, we generally recommend ordering the larger size for maximum comfort.
Is my purchase covered by a warranty?
Yes, all our jewelry comes with a 12-month manufacturer's warranty that covers any defects in materials or workmanship. This does not cover normal wear and tear, accidental damage, or loss.